If you have a grievance, you can reach out to our Support Team for assistance. We aim to resolve all grievances within 21 working days from the date of receipt. If unresolved, escalation to SEBI SCORES and Smart ODR is available.
Share your concern with our team using the escalation matrix below. Please mention your name, registered contact details, and a short summary of the issue for faster resolution.
If your grievance is not resolved within the stipulated timeframe, you may lodge your complaint directly on SEBI's official SCORES platform.
scores.sebi.gov.inIf you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) portal for further redressal.
smartodr.inThe details below facilitate complainants to approach the concerned officer at Money Market Investment before filing a complaint to SEBI. Please contact us in the order listed below.
| Level | Designation | Contact Person | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|---|
| Level 1 | Customer Care |
Management Team Money Market Investment |
Registered Office, Money Market Investment, India |
+91 XXXXX XXXXX | info@moneymarketinvestment.com |
Mon – Fri 09:00 AM – 05:00 PM |
| Level 2 | Compliance Officer |
Compliance Team Money Market Investment |
Registered Office, Money Market Investment, India |
+91 XXXXX XXXXX | compliance@moneymarketinvestment.com |
Mon – Fri 09:00 AM – 05:00 PM |
| Level 3 | Principal Officer |
Principal Officer Money Market Investment |
Registered Office, Money Market Investment, India |
+91 XXXXX XXXXX | principal@moneymarketinvestment.com |
Mon – Fri 09:00 AM – 05:00 PM |
SEBI's SCORES (SEBI Complaint Redress System) is an online platform that helps investors lodge complaints against listed companies and SEBI-registered intermediaries. Money Market Investment operates in full compliance with SEBI regulations and actively cooperates with the SCORES mechanism.
If your grievance is not resolved by our team within 21 working days, you are encouraged to file a complaint on the SCORES portal with your registered details and a brief description of the unresolved issue.
SEBI has introduced the Online Dispute Resolution (ODR) mechanism to provide investors with a faster, technology-driven alternative to traditional arbitration and litigation. The Smart ODR portal facilitates conciliation and arbitration proceedings for disputes between investors and market intermediaries.
If you remain dissatisfied after escalating through our internal team and SEBI SCORES, you may access the Smart ODR portal to initiate online dispute resolution proceedings.
For any grievance, complaint, or clarification regarding our services, reach out to our team through any of the following channels: